We understand that sometimes, even with the best of intentions, the best laid plans go awry. However from the time that you make your booking your reservations are held for you. We ask you to please understand that, should you cancel your hotel reservations, you may not get the amount back.
Once a person confirm his/her reservation and then he/she wants to cancel it, the money will not be refunded to them. So, Kindly understand before you do the reservation.